Setup

Q1. Who all have access to Setup? Who all can modify Setup for an application?

Ans. . Only Application Administrator from your Company has access to this section. If the company has taken the additional service of Managed Support from EazeWork then EazeWork Client Administrator (EWCA) also has access. EWCA’s access is at the same level as Application Administrator. Only Application Administrator can modify and maintain the application Setup and EWCA from EazeWork can manage the Setup. To find out your EWCA you can write to support@eazework.com, please make sure to write your Company name on the email subject.

Q2. What is Master Data? Who all have access to it?

Ans. Master Data is information like Company name, Department name, Product information, Salary heads. Master Data is created infrequently and is maintained in the Application Setup by Application Administrator.
All users access the Master Data when they use the application but they cannot create, edit or delete these data elements.

Q3. Can I delete Master Data after creating it?

Ans. If the Master Data element which you are trying to delete is associated with other active or in process transactions then you cannot delete it. If it is not linked to any other transactional or master data elements then you can delete it.

Q4. What is Transactional Data? Who all have access to it?

Ans. Information like Leave request, Sales report, Purchase orders, Salary slips etc. which are created and handled on a more frequent basis are classified as Transactional data. 90% of the data is actually Transactional data.
All users have access to Transactional data based on their roles.

Q5. What happens to my Setup, Master Data and Transactional Data when I unsubscribe?

Ans. We retain your Setup for a period of 3 months after which it is deleted. If you activate your account in this period you can start using the application with your Setup and Master Data. If you activate your account after three months you would have to start from scratch as all data would have been deleted.

Q6. Can I change settings made during Setup at a later point?

Ans. You can change any setting at any point of time. The only thing you have to be careful of is the impact of these changes. The actions you can do are linked to the impact your action has. Some possible actions and their impact are given below
- Deletion of Master and Transactional data: you can only delete data which is not linked.
- New Master data to be created: in some cases a change in setting will create new data elements which will have to be filled up with relevant values. You are allowed to do so.
- Changes in process impacting some transactions which are in process: as a simple thumb rule the application does not allow the Administrator to make a change in Setup if it is impacting the handling of some transactions which are not yet complete. Only when these transactions are completed will the change be allowed. You can however prevent Users from creating new transactions by deactivating the Setup.

Q7. Different offices in my company follow different holidays. How can I set this up?

Ans. EazeHR has the flexibility of creating and maintaining a calendar at three levels
- Default Calendar: this is used by default by all Users unless a specific calendar is created and mapped to a Location or a User.
- Location Calendar: this can be created and assigned to an Office Location. When this is applied to an Office Location then all the Users mapped to the office location also get assigned to this calendar.
- Employee Calendar: can be created and assigned to an individual User. This is used when individual employees in a location follow a different calendar.

Q8. How do I ensure that Users only take Restricted holidays they are eligible for?

Ans. Each User is mapped to a Calendar – either through a Default calendar or a Location calendar or an Employee Calendar. Whatever Restricted holidays are available on the Calendar can be applied by the User through the Leave module. The restriction on total number of Restricted holidays is managed through the Leave Type – Restricted Holiday, here the Administrator can define the number of days of Restricted holiday an Employee is eligible for and the basis.

Q9. What is the duration of Calendars?

Ans. Each Calendar has a fixed start date of 1-January and fixed end date of 31-Dec. The only exception to this rule is the Calendar made for the first year when the company starts using EazeHR. In the first year the start date is same as the day on which the company starts using EazeHR application (referred to as Onboarding Date). For example, if a company activates its subscription on 14-April-2010, then the first year (2010) calendar will have a start date of 14-Apr-2010.

Q10. Can I make Calendars for future?

Ans. Administrator can save calendars for three years, so in 2010 the Administrator can create and save calendar for 2010, 2011 and 2012. On 1-Jan-2011 he can create a calendar for 2013.

Q11. There are a lot of fields to be filled for defining a leave type. What do these fields mean?

Ans. Explanation of all fields needed to define a leave is given in the Help document in the Leave Section. Please refer to the Help document.

Q12. I want to modify an existing Leave Type. It is not allowing me to edit some of the fields?

Ans. In an active leave type some fields cannot be edited. These fields are
- Leave ID
- Effective Date
- Leave Basis
- Leave Value
- Category
- Accrual Method
If you have made an error and want to change the historical leave data including the accrual then you will have to contact support@eazework.com. If you want to modify the Leave Type for a future date then you can close this Leave Type and create a new Leave Type with the modified settings.

Q13. While trying to map Approvers to existing Cost Center why don’t I see all the Users in the Approver’s list?

Ans. Only those Users who have the role of “Manager” are available as Approver.

Q14. What are Asset Categories?

Ans. Assets owned by the Company which are given to Employees can be managed through Asset Categories. Asset Categories are groups of similar Assets..

Q15. How do I assign Users to Departments?

Ans. Users are assigned to Departments by HR Manager during the onboarding process. The User first fills up his basic details and then submits his record. HR Manager then fills in key details like Department, Level, Manager etc in the HR Indo module.

Q16. Can a User be a Department Head of more than one Department?

Ans. Yes a User can be made the Department Head of more than one Department. This is done by Administrator in the EazeHR Setup > HR Master Data > Department section.

Q17. How do I change the Seniority Rank of a Level?

Ans. You can use the up and down arrows which come when you roll mouse over the row. The up arrow will take the Level up and down arrow will take the Level down.

Q18. How do I create an Expense Head?

Ans. Expense Head can be created by Application Administrator in EazeHR Setup > HR Master Data > Expense section. These Heads are available to all Department Heads when they create Cost Centers.

Q19. How do I create an Expense Sub Head?

Ans. Once an Expense Head has been created the Sub Heads for this Head can be created. This is done in through the EazeHR Setup > HR Master Data > Expense section. The default Sub Head “Any” is automatically created.

Q20. How do I map Users to an Office?

Ans. This is done by HR Manager during the on-boarding process. The information of which office a User belongs to is inputted by HR Manager initially, subsequently if the User is transferred then the Location Transfer process in Transfer module is used.

Q21. What are the ways of capturing and tracking attendance for my employees?

Ans. There are three options of attendance tracking each with a different level of detail and Application Administration can select the appropriate option. These options are
1. Only attendance is marked for the day and no time is recorded
2. Along with the attendance the timestamp of when the employee comes to office and when he leaves the office is recorded
3. Along with the attendance and office coming and leaving time the timestamp of when the employee goes on breaks is also recorded
The information has to be entered by employees by clicking on the punch in button.

Q22. Who will approve the attendance of the employees?

Ans. This is a configurable feature and If selected in setup then the manager will approve all the attendance of employees.

Q23. How do I select the time format? Will it have any impact if I ever change it?

Ans. As an Application Administrator you have the option of selecting the time format, which can be 12 hrs with AM / PM or 24 hrs. There is no impact if you change it.

Q24. Who will approve the timesheets of employees?

Ans. Timesheets are always sent to the manager for approval.

Q25. What are pending timesheets? How does timesheet submission deadline defined?

Ans. When the employee does not submit a timesheet by the last day it goes in “Pending” status. The last day of submission of a timesheet is defined in setup and it can be either a weekly event or a monthly event depending upon the type of timesheet your company is using.

Q26. Is there any way I can track employee’s overtime?

Ans. Selecting yes in Timesheet Setup will enable the Managers to see reports on overtime or undertime done by employees. Overtime can be calculated based on daily, weekly or monthly aggregation rules.

Q27. Can an employee create a timesheet for future period?

Ans. Yes an employee can enter timesheet for future as per value entered in setup.

Q28. What is a Charge code?

Ans. Charge codes are used to capture time for activities which are similar in nature for example – bid preparation, design, testing, customer presentation, conference call.

Q29. What is a Project code?

Ans. Project code is created to capture time spent on any internal or external project. Each Project code is further mapped to multiple Charge codes. Project codes are used to ensure that only authorized employees are booking time and these are also used to track effort and manage billing.

Q30. Where and how can I create shifts for employees?

Ans. By going to Setup>Create and Modify Shift Timing>Shift Management section you can create shifts through "Add New Shift" button. To add a new shift, specify the shift start and end times and optionally you can also specify the break times in the shift.

Q31. Once active or submitted can I delete the shifts?

Ans. Once a shift is submitted and users are assigned to it, shift cannot be deleted unless the user assignment is removed.

Q32. How can I manage shift assignment?

Ans. In Manage Shift Assignment section you can see the current shift assignment for all employees. Select the shift you want to assign to an employee from the drop down and enter the date from which the shift assignment has to change in From Period.

Q33. Can I change shift in past time period or from future time period?

Ans. You can change the shift from a future time period provided no timesheet has been approved for this time period. You can also change a past time period provided no attendance or timesheet has been submitted or approved in the system. At a time only one future shift assignment can be maintained.

Account Managment

HR Info Module

Q1. How do I update My Profile? Who all can see this information?

Ans. You can update the information in all sections of the My Profile page except Official Details – this section can only be edited by the HR Manager. Information on this page is visible to your Manager and his Managers.

Q2. Where can I access company policy documents?

Ans. Company policy documents like HR Policy, Benefits are maintained by the HR Manager in the Company Section under Reference Documents. These documents can only be viewed or downloaded by you.

Q3. How do I access a list of all employees and their basic information?

Ans. You can see all the employees and their contact and department details in HR Info > Company Section. You can filter on any column to reduce the number of rows if your company has a large number of employees.

Q4. How is the organization structure drawn?

Ans. Organization structure is automatically created based on the reporting relationships. If any employee is not assigned to a manager then he would not show up in the organization structure but will show up in the Not Assigned section below it.

Q5.How do I see the working calendar and leave which my team has applied for and got approved?

Ans. This information is visible to Managers on the Team Details page in HR Info. All leaves and holidays are marked in red and black color and working days are marked in green. Using this the manager can plan the leaves for their teams.

Q6. As a HR Manager how do I fill up the Official Details of an employee?

Ans. Employees who have recently joined will show up with Submitted status on Employee Detail Management section on HR Manager page. You can update all their details or only their Official Details depending upon the setup. Once you have updated these details the Employee record will be available to other parts of the HR system.

Asset Module

Q1. How do I create an Asset Request?

Ans. Asset request should be made by User’s Manager. If you are a Manager you need to go to Asset menu and within that Request Page. Here you can create a New Asset Request, fill the required details and submit the request.

Q2. Who will Approve/Reject my Asset Request?

Ans. Office Manager has the final authority to Approve or Reject your Asset Request. The request submitted by your Manager goes to him for final approval.

Q3. How do I know that an Asset has been allocated to me?

Ans. You would be able to see an Asset Request on the Asset Home page. Of course you should get the Asset physically also along with the electronic intimation.

Q4. How do I see all the Assets allocated to me?

Ans. In the Asset Home page you can view all Assets allocated to you in Currently Allocated Assets table.

Q5. How can I return an Asset allocated to me?

Ans. In the Asset Home page you can view all Assets in Currently Allocated Assets table. From here you can return any Asset allocated to you by just clicking on the Return link which comes when you take your mouse on the row.

Q6. What are the different status an Asset can have?

Ans. Different statuses an Asset can have are
• Draft : this is only created by Office Manager when he is filling in the details and does not have all the information
• Available : implies that the Asset is in stock and can be allocated to an User
• Allocated : this status is tells that the Asset is in the ownership of an User
• Unavailable : if the Asset is defective, out for repairs or not needed it could be made unavailable
• Disposed : implies that the Asset is not longer available for use

Q7. How many assets can I request in one application?

Ans. As a Manager you can request only one Asset per request.

Q8. Can Assets tagged to one Department be moved to another Department?

Ans. Yes Office Manager can transfer Assets tagged to one Department to another Department.

Q9. Can Assets owned by one Department be allocated to Users from another Department?

Ans. It depends upon the requirement, if the company wants this then in HR Setup > Assets Administrator can select “Assets can be transferred across departments” as Yes.

Q10. How do I dispose an Asset?

Ans. Only Assets those are in “Available” status can be disposed off by the Office Manager. To do so you can go to Register page within Asset menu, you will have to record the reasons for disposal.

Q11. How do I see a list of Assets available for allocation?

Ans. In the Asset menu you can go to Register page and select Status as Available from the drop down. This will show you all the Assets available for allocation. This feature is only available to the Office Manager.

Q12. Can I take the Asset from one Employee and allocate to another Employee?

Ans. No you cannot do this. Only when the Employee who has the Asset allocated returns the Asset back to you, you can re-allocate it to another Employee.

Q13. How do I maintain the status of Assets?

Ans. As Office Manager you can update the status of Assets by going to the Register page under Asset menu. Here you can update the status of any Asset as long as you are giving valid statuses.

Q14. There are Assets available but I am not able to Allocate against a request?

Ans. Your Application Administrator might have configured the application to allow allocation of Assets only to Employees of the department to which the Asset belongs. Check if the Asset is assigned to the Department.

Expense Module

Q1. How do I create my Expense reimbursement request?

Ans. Go to Expense menu and select Create option in sub-menu to access the Expense reimbursement request creation page. Fill the required information in the form, you can save the draft and also take a printout and submit it to the Account with supporting documents.

Q2. How do I select the approver?

Ans. The Approver is typically the Department Head under whose department you are booking the expense. If you are in doubt you can find out the Approver of the Expense Head which you are submitting by talking to your Manager or HR Manager.

Q3. What type of Claims can be submitted?

Ans. Please check with your company HR Manager to understand what type of claims can be submitted. Typically the Expense module is used to claim official expenses and salary reimbursements.

Q4. How can I check the status of my Claims?

Ans. Click on the Expenses in the “Paid” status in the Expense Statement Summary table to review the details of the payments made.

Q5. I have received some payment but I don’t know it is against what Claim?

Ans. Click on the Expenses in the “Paid” status in the Expense Statement Summary table to review the details of the payments made.

Q6. How will I get the amount reimbursed?

Ans. You will get your final amount reimbursed either as cash or through a check based on your company policy.

Q7. I am not sure of the validity of the Expense, what can I do?

Ans. You should be aware of the genuineness of the expense and the eligibility of the User to claim it. If in doubt please refer your company HR Manual or talk to the HR Manager.

Q8. How do I review an Expense Claim submitted to me as an Approver?

Ans. You will get an alert in your inbox informing you of the expense claim and you can use that to reach the expense or you can view them in Expense Menu home page under Pending Expense Approvals Summary table.

Q9. What happens when I Return the request back to Employee?

Ans. If you Return the request back you will be asked to input some comments which should tell the User why you are returning the request. The User can then “Resubmit” the request back to you after making the changes.

Q10. What happens when I Reject the request?

Ans. If you Reject the request you will be asked to input some comments which should tell the User why you are rejecting the request. The User cannot claim any expense on that request then – he will have to create a new request form

Q11. How can an Approver or Department Head check the approved limit?

Ans. Approved limit of any expense or reimbursement is decided by the Accounts and HR departments. If these limits are not available in the HR manual then you can talk to these persons. The job of finally checking the expense against the limits is of the Accounts Payable team which will get the request at the end after all approvals. So you don’t need to worry about the limits but you should know the validity of the expense.

Q12. How can I edit the request of an Employee?

Ans. As an Approver you can edit the request by going to Expense menu, Approve submenu and Pending Expense Approvals Summary table. Here you can edit the request and change the amount but you cannot change the Expense Head or Sub Head or Dates.

Q13. What is a Cost Center?

Ans. Cost Center is an accounting concept used to create a head where budget can be allocated and costs can be booked. Only Department Heads are authorized to create the Cost Center which are then approved by the Account Head.

Q14. Who will decide the budget of a Cost Center?

Ans. Budget of a Cost Center is typically decided in a management meeting and approved by the top management of the company. As a Department Head you should be told the budget for your department across various Expense Heads.

Q15. How do I decide the start and end date of Cost Center?

Ans. It is your decision and you should decide the dates based on how long you want the Cost Center to be active.

Q16. While trying to map Approvers to existing Cost Center why don’t I see all the Users in the Approver’s list?

Ans. Only those Users who have the role of “Manager” are available as Approver.

Q17. What happens if the funds in a Cost Center are insufficient?

Ans. Even if the funds are insufficient the User will be able to submit the Expense request but the Approver will not be able to approve it. An alert will go to concern Department Head, who will then have to get additional budget approved from Account Head for the relevant Cost Center. The additional budget approval request is called Cost Center extension.

Q18. How do I reactivate a closed Cost Center?

Ans. As a Department Head you can reactivate a closed Cost Center by sending a request to the Account Head. To do this you have to submit a Cost Center extension request with a revised end date which is sometime in future.

Q19. There are funds remaining in my closed Cost Center. Can I transfer them into another Cost Center?

Ans. You cannot do this. The remaining funds in the Cost Center will remain unutilized.

Q20. As an Account Head I am not sure of the budget. I have some pending Cost Center approval requests. What should I do?

Ans. Please talk to the CEO or the Owner of the company.

Q21. How can I approve a Cost Center extension request?

Ans. A Cost Center extension request can be given for Approved or Closed Cost Centers with proper justifications. This would be done when an expense voucher is submitted and the budget against it is not meeting the requirement. You will need to check if this extension can be given as per the old budget or if it requires a new discussion with the top management of the company. Based on that you can Approve or Reject the request.

Q22. What will happen to the pending Expense requests if a Cost Center with which the request are associated is closed?

Ans. The requests which have already been submitted or are in the returned status will be processed as normal.

Q23. What will happen to the rejected or draft requests if Cost Center is closed?

Ans. Rejected or Draft requests will not be considered if the Cost Center is closed.

Q24. I have not received the supporting documents from the User. What should I do?

Ans. As a Verifier you should wait for the physical documents for an appropriate time and then send an email or call up the User to check if he has send them or not before taking any action like returning or rejecting the request.

Q25. One line item in the Expense Request is not as per policy. What should I do?

Ans. You can reject a single line item by putting the Verified amount as zero.

Transfers Module

Q1. Who can initiate the request for Transfer? How?

Ans. All the three types of transfers – Department, Location and Manager transfers are initiated by the Manager of the User. As a Manager you can create a transfer request by going to the relevant page under the Transfers Menu.

Q2. How do I see the status of my Transfer request?

Ans. You can see the status of the Transfer request submitted by your Manager by going to Asset menu and Home sub-menu. Here you can see all the Transfer requests – in process or completed in the “Transfer Request Status” table.

Q3. How do I change the Department of an Employee?

Ans. Only a Department Head can change the Department of an Employee. To do this create the request by going to Department sub-menu under the Transfers menu. Select the details like User, Department to be transferred to, type of Transfer, Effective date and submit.

Q4. How do I change the Location of an Employee?

Ans. Create the request by going to Location sub-menu under the Transfers menu. Select the details like User, New Location, Effective date and submit.

Q5. How do I change the Manager of an Employee?

Ans. Create the request by going to Manager sub-menu under the Transfers menu. Select the details like User, New Manager, Effective date and submit.

Q6. Who approves a Department Transfer request?

Ans. CEO will approve the Department transfer request.

Q7. Who approves a Location Transfer request?

Ans. CEO will approve the Location Transfer request.

Q8. Who approves the Manager Transfer request?

Ans. The New Manager will approve the Manager Transfer request.

Q9. How do I cancel or withdraw a request for an Employee transfer after it has been approved?

Ans. A transfer request can be withdrawn by the request before it is approved. Once the request has been approved it cannot be withdrawn.

Leave Module

Q1. How do I create a new leave request?

Ans. Select Leave from top menu and then Create from the sub menu to access the Leave request creation form. You will have to select the User Name, Type of Leave, Start and End Date of the leave to complete the request.

Q2. I am not able to create a new leave request?

Ans. Ensure that you don’t have any pending leave requests for approval. Only if there are no pending leave requests you can put a new leave request. If you don’t have a pending leave request and are not able to create a new one get in touch with your Application Administrator or drop us an email at support@eazework.com mentioning your Company name in subject.

Q3. What leave types are available to me?

Ans. All the leave types which are applicable to you as per your company’s policy are available to you. Even if you have zero or negative leave balance you can select the leave type and submit a leave request. You can view the leave types in the drop down while creating a new leave request.

Q4. How do I view my current leave balance?

Ans. You can view your current leave balance from the Leave Home page. To access this click on Leave menu and Home sub menu. Here you can see the leave summary and using Refresh button you can view the latest leave status. To see details of any one leave type you can click on the hyperlink on the leave type and view details.

Q5. How do I know my leave request has been Approved?

Ans. Alert would go come in your dashboard and email whenever your leave request is Approved, Rejected or returned.

Q6. Who approves my leave?

Ans. If you have sufficient leave balance your leave request is approved by your Manager. If you requested leave but don’t have sufficient balance then the request goes to the CEO.

Q7. How do I select my leave approver?

Ans. You cannot select your leave approver. It is decided by the HR Manager as per company policy.

Q8. What is the difference between Reject and Return?

Ans. Reject would mean that your request has been rejected and you cannot do anything further with it. Return means that the approver has returned the request back to you and you can resubmit it after making appropriate changes.

Q9. Can I modify the leave request?

Ans. As a requester you cannot modify the request after you have submitted it unless it is returned to you.

Q10. Can I withdraw my leave request? What is the last date for withdrawing the leave request?

Ans. As a default Users can withdraw the leave at any time before the end of next month. After the end of next month the leave would be posted in records and cannot be modified. This period is customizable and might have been changed for your company by your Application Administrator.

Q11. I had requested for 4 days of leave but joined back after 2 days. How should I adjust the leaves?

Ans. If your leave request for 4 days had been approved and then you join back after 2 days the only way you can correct the leave records is by doing the following activities
- withdraw the leave request completely (this should be done before end of next month)
- this will go for approval to your manager and he should approve it
- submit a new leave request for 2 days based on the actual days of leave you had taken

Q12. How do I cancel my leave which has been submitted by me?

Ans. You cannot cancel your leave request. However your manager can return or reject it.

Q13. How can I view my leave history?

Ans. Complete leave history is available for the current year in the sub menu Leave History. Here you can view all leaves which you have taken in past and also the request which are in process or approved.

Q14. How do I view the leave records of past years?

Ans. Only the current year’s leave records are kept in active view. If you want to access leave records of past years please get in touch with your Application Administrator.

Q15. How do I Reject or Approve a leave request?

Ans. As an approver you can Reject or Approve a leave request pending with you for Approval by clicking on the Approve / Reject button. This form is accessible through Approve sub menu in Leaves menu.

Q16. Can I modify the leave request?

Ans. As an approver you can modify the leave request by changing the start or end dates. You cannot modify the leave type of the request.

Q17. What is Exception leave request?

Ans. Once the User submits the leave request the system does an immediate check on validity and if the leave request is more than available leaves then the request is submitted as an exception. All exception leave requests go to the CEO for approval after they have been approved by the Manager.

Q18. How can I cancel the leave request that have been already approved?

Ans. You cannot cancel an approved leave request. The User can withdraw the leave request after it has been approved by you.

Q19. How do I ensure that the User is eligible for the leave he is requesting?

Ans. You don’t have to ensure this; the system will only allow a User to create leaves for which he is eligible.

Q20. How do I Approve / Reject leave withdrawal request?

Ans. You treat do it like a normal leave request. If the User has actually come to office despite taking leave then you should approve the withdrawal request.

Q21. How do I define new leave types?

Timesheet Module

Q.1. How do I create a timesheet?

Ans. By going to Update Timesheet page and clicking on "Create New Timesheet" button you can create new timesheet. The period for which the timesheet has to be created is selected from the popup. Select the Project Code and Charge Code you want to add to your timesheet.

Q2. How can I view the status of my time sheet?

Ans. All timesheets once created can be viewed from this section. Select the status from Select Status dropdown and you can see all the time sheet having Approved status. Timesheets in Draft, Submitted, Pending and Approved status can be reviewed from here.

Q3. How do I mark my attendance?

Ans. Attendance can be marked by employees by logging on to their account and then clicking on the Mark Attendance button on the dashboard or from any page. Depending upon the setup the employee would be expected to perform one of the following actions through the Attendance Control buttons on the screen.
Option 1 – Mark attendance only
Option 2 – Mark attendance with timestamp
Option 3 – Mark attendance with timestamp and record breaks

Q4. How do I review my attendance records?

Ans. Users can see the status of their attendance on their dashboard through a widget called Review Attendance Times. Through this widget any past attendance record can be retrieved.

Q5. Can I request for modification in time?

Ans. If you have marked your attendance late or missed clocking in after a break you can request a modification in the time. To request a modification you need to submit a request to your manager by clicking on "Request Modification" mouse-over command.

Q6. I cannot see the Attendance button?

Ans. Before you can mark your attendance you need to be assigned a shift and if your company has taken the option of attendance to be approved by a manager then you also need to be assigned a manager. Once both these are done you will be able to see the Attendance button.

Q7. I can see the Attendance control but I am not able to mark my attendance?

Ans. There could be multiple reasons for this, either you have already marked the attendance for the day or you have an approved leave for the day. In case you have an approved leave then you will have to get it withdrawn through a Leave Withdrawal Request. Once this is done then you would be automatically marked present.

Q8. How do I approve a timesheet? Can I reject or return the timesheet?

Ans. Only managers can review, edit and approve timesheets submitted by their team members. As a manager however you cannot return or reject the timesheet.

Q9. Can manager edit the timesheet?

Ans. Yes manager can edit the timesheet. When he wants to edit he can either change the time booked or also add a Charge code using the "Add New" button. He can also provide a comment in the Reasons field to let the employee know the reason for changing the timesheet. Changes made are saved and an audit trail captures the date when the changes have been made.

Q10. How do I approve attendance?

Ans. Only managers can approve attendance. To do this you need to go the Approve Attendance page and use the "Approve" or "Edit" mouse-over command s. You can edit and change the In-time or Out-time but the total of break times cannot be changed. Approval would update the record with new times. Rejection would mark the employee as Absent.
Depending upon the setup there are two different tables which are available for approving attendance.

Q11. What is time clock modification? How is it done?

Ans. Request for modification of time clock sent by employees comes in Approve Time Clocking Modification section. Managers can review, edit, approve or reject these requests.

Q12. Can a manager mark attendance on behalf of employees?

Ans. There can be cases when employees are either travelling or do not have access to systems and they are not able to mark their attendance in the application. These records are treated as Null records and are made available to the manager from next day to update on behalf of the employee.

Q13. As a manager where can I see the attendance marked by my employees?

Ans. During the day managers can see who all from your team have marked their attendance so far on dashboard through Attendance Status widget.