EazeSupport – Dashboard

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Support Representatives can view the status of critical tickets and tasks from central helpdesk. Managers can identify tickets that need immediate attention.

EazeSupport comes with an inbuilt dashboard which provides Customer Service Representatives and Team Leaders a snapshot of the status of all their important tickets and pending tasks with deadlines. Through the dashboard your employees will be able to be access all their pending tasks and get notifications on what needs to be done.


Key features of the dashboard are:
Customizable Widgets – you can control what you see when you login to the application and it helps in managing a clean clutter free workspace


One-click accesses – most of the pending tasks are shown as alerts and have hyperlinks to take you the page where you can perform the action and close the task


Common across applications – in case you are subscribing to more than EazeSupport this dashboard integrates your view across all applications with this Service Software